Orders shipped within Australia are delivered via Australia Post's Express Post service.
For orders over $200, we offer FREE EXPRESS DELIVERY when delivered within Australia. Orders less than $200 will incur a flat rate charge of $10 for postage.
Delivery times may vary during promotional periods. You will be advised of any expected delays during the checkout process. Once your order has been dispatched, you will receive a confirmation email with tracking details and shipping will take approx. 2-3 business days.
International shipping costs will be calculated at checkout.
For orders over $250, we offer FREE INTERNATIONAL DELIVERY when delivered to the UK, US and Canada. Orders will take approx. 5-10 business days from dispatch.
Packages may be subject to additional taxes and duties at the port of entry of various countries outside of Australia.
Please note: We do our very best to ensure a quick and smooth delivery, but do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in other countries. If you are unsure of the charges that may apply in your country, please contact your local customs office for more info.
Please allow 24-48 hours for processing orders and to receive tracking number/confirmation of order shipment
We are not liable for wrong information give to us when shipping information given to us when shipping is asked in check out point. If the shipping address provided is not correct we are not required to refund you. As a customer, you are responsible to make sure all shipping information is accurate before finalising your
All unclaimed/un-deliverable parcels that are returned back to us will be shipped back at the customers own expense. FADE is not liable if your parcel is stolen if you requested safe drop or wrote a delivery instruction to leave your parcel unattended
FADE does not ship to PO Boxes to countries other than Australia.